frequently asked questions

1. how will my order ship?

All items from our In Good Company collection ship via UPS Express to ensure fast, reliable delivery.

2. do you offer local pickup?

Yes. We offer scheduled local, in-person pickup at our South Norwalk studio. You’ll receive a link to book your pickup time after checkout.

3. are the pieces all vintage?

Yes. Every item is vintage or antique, which means natural wear, patina, and imperfections are part of each piece’s character.

4. what is your return policy?

Because each piece is one-of-a-kind, all sales are final. If something arrives damaged or incorrect, we’ll make it right.